> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gextron.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Reach out to the Gextron team for help.

# 📬 Contact Support

Need help? Our team is here to assist you.

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## Email

📧 [ruben@alfatoro.com](mailto:ruben@alfatoro.com)\
For account, billing, or technical support issues.

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## Response Times

* **Pro members**: priority response within 24 hours
* **Hero / Free members**: standard response within 48–72 hours

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## Best Practices

* Include your **account email**
* Mention your **plan** (Free, Hero, or Pro)
* Provide **screenshots or error messages** if reporting a bug

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👉 Before contacting support, check the [FAQ](/support/faq) for quick answers.